Heels – cracked heels are painful and occur where the skin has become dry or has experienced excessive pressure.  They can be caused by wearing open-backed shoes such as sandals and flip flops which rub around the edge of the heel. 

To prevent this, moisturise regularly and use a pumice stone or non-metal file in the bath or shower. If the problem worsens see a Foot Health Practitioner or a Podiatrist as some severe cases may require a scalpel to remove the hard skin in order to allow the feet to heal.